At pk62, responsible gambling is not a legal footnote — it is a foundational part of how the Platform is built and operated. This page explains the tools, rules and support resources available to every user, whether you are placing your first bet or have been with us for years.
Adults Only
Strictly for users aged 18 and over, or the higher minimum age required by the applicable jurisdiction. Local laws apply.
Gambling should be enjoyable entertainment — never a way to earn income or recover financial losses.
Online gaming can be a genuinely fun way to enjoy Pakistan cricket, PSL T20 clashes, international football, UFC fight nights and live casino entertainment. The thrill of a well-placed bet during a Pakistan vs India ICC fixture is real — and pk62 wants that experience to stay positive, controlled and sustainable for every user.
The reality is that a small number of people who gamble develop patterns that become harmful — to their finances, their relationships and their mental wellbeing. Recognising this, pk62 has built a comprehensive responsible gambling framework into the Platform itself, not as an afterthought, but as a core feature set available to every registered user.
This page covers everything you need to know: the tools at your disposal, how to recognise warning signs in your own play, where to find independent support, and how to reach the pk62 team if you need immediate help. We encourage every user — whether based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad or anywhere else in Pakistan — to read through this page at least once.
Gambling is entertainment, not a financial strategy. The house edge means that over the long term, the odds favour the operator. Please never gamble with money you cannot afford to lose, never chase losses, and never use gambling as a way to manage stress, anxiety or financial pressure.
Every pk62 account comes with a full suite of responsible gambling tools accessible directly from your account dashboard. No waiting periods, no support tickets required — set them up whenever you choose.
Set a maximum deposit amount per day, week or month in PKR. Once your limit is reached, the Platform will not accept further deposits until the period resets. Limits take effect immediately when reduced and after a cooling-off period when increased.
Cap the total amount you can lose over a defined time period. When you reach your loss limit, the system automatically restricts further play until the period expires. This is one of the most effective tools for keeping your gambling within a comfortable budget.
Define how long a single gaming session can last. When your session limit is reached, you will receive a prompt and the session will close. Keeping sessions short is a proven way to maintain perspective and avoid impulsive decisions during play.
Take a short break from gambling — from 24 hours up to several weeks — without fully closing your account. During a cooling-off period, you cannot log in or place any bets. This is ideal when you feel you need a reset without committing to full self-exclusion.
Request a self-exclusion of 6 months, 1 year, 3 years or permanent exclusion. During self-exclusion, your account is locked and you will not receive any marketing communications from pk62. Reactivation after the exclusion period requires a mandatory review.
Enable on-screen notifications that appear at regular intervals during a gaming session — every 30, 60 or 90 minutes — to remind you how long you have been playing and how much you have wagered. A simple nudge that makes a real difference.
Many users find it helpful to set limits before they start playing, rather than waiting until a problem arises. Think of it the same way you would set a budget before heading to a PSL game at the Gaddafi Stadium or National Stadium Karachi — decide in advance what you are comfortable spending, and stick to it.
Below is a practical guide to how each limit type works on pk62 and the key rules that apply.
Set in PKR. For example, a weekly deposit limit of PKR 5,000 means once you deposit a combined total of PKR 5,000 in a 7-day rolling window, no further deposits will be accepted until the window resets. Reductions apply immediately; increases require a 7-day cooling-off period before taking effect.
Caps your net losses over a rolling period. Once your loss threshold is met, further wagers are blocked for the remainder of the period. Like deposit limits, reductions are immediate and increases take 7 days to activate, giving you time to reconsider.
Define a maximum session length in minutes. When the timer expires, an alert appears and your session closes automatically. You may set a new session after a short break period. This tool is especially useful during live betting events like T20 matches, which can otherwise run for several hours.
Self-exclusion locks your account immediately upon request. You will not be able to log in, deposit or place bets for the duration. All pending withdrawals are processed normally. After your exclusion period ends, reactivation requires a mandatory 24-hour reflection period and confirmation from our support team.
Problem gambling does not always look the way people expect. It rarely starts dramatically — it tends to develop gradually as recreational play begins to affect other areas of life. The accordion below lists some of the most common warning signs, grouped by category.
Recognising one or two of these signs does not automatically mean you have a gambling problem, but it is a signal worth taking seriously. If you recognise several of these patterns in your own behaviour, we strongly encourage you to use the self-assessment questions in the next section and to reach out for support.
The questions below are adapted from widely used problem gambling screening tools. Answer them honestly — there are no right or wrong answers, and the results are for your personal reflection only. If you answer "yes" to three or more of these questions, we strongly recommend reaching out for support.
These questions are informational only. They are not a clinical diagnosis. Professional support resources are listed in the section below.
If you or someone you know is struggling with gambling, please reach out. The following are recognised support channels available to users of the pk62 Platform. All contacts listed are text-only references — please search for their current contact details independently.
Our responsible gambling support team is available around the clock. Email [email protected] with the subject "Responsible Gambling Support" for prioritised assistance with limits, self-exclusion or account closures.
GamCare is an internationally recognised organisation providing free information, advice and counselling for people affected by problem gambling. Their online resources and helpline are available to users globally, including Pakistan.
Gamblers Anonymous operates a worldwide fellowship of individuals who share their experiences and support one another in recovering from problem gambling. Meetings and resources are available online for users in Pakistan.
BeGambleAware provides free, confidential advice and treatment referrals for problem gamblers and their families. Their online self-help tools and chat services are accessible internationally, including from Karachi, Lahore and Islamabad.
pk62 takes its obligation to prevent underage gambling extremely seriously. Access to the Platform and all real-money features is strictly limited to adults aged 18 and over, or the higher minimum age where the Operator's licence jurisdiction requires it.
Every new user must complete a KYC (Know Your Customer) identity verification process before making a deposit. This requires submission of a government-issued photo ID — such as a CNIC, passport or driving licence — that confirms your name, date of birth and identity. Accounts that cannot be verified as adult will be suspended pending review.
Parents and guardians: If you share a device with younger family members, we strongly recommend using parental control software and keeping your pk62 account credentials private. Free parental control tools are available for Android, iOS and desktop platforms.
CNIC, passport or driving licence verified before first deposit.
Age cross-checked against official documentation during KYC.
Unverified or underage accounts are suspended immediately.
Keep credentials private and use device parental controls at home.
Responsible gambling starts with awareness. If you feel confident in your ability to play within your limits, head to the pk62 homepage to explore our full range of sports betting and live casino options. If you have any questions or concerns, our team is always here to help.
18+ only. Gambling can be addictive — please play responsibly. Local laws may restrict gambling in your jurisdiction.